Privacy Policy
Privacy Policy
Paradise Deli
Last updated: 01/01/2026
Paradise Deli (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our premises, use our website, or place orders in-store, online, or through third-party ordering platforms.
1. Who We Are
Business name: Paradise Deli
Address:
18 Cricklade Rd
Gorse Hill
Swindon
SN2 8AA
Wiltshire
Email: info@paradisedeli.co.uk
Phone: 07391506495
Paradise Deli is the data controller responsible for your personal data.
2. Information We Collect
We may collect and process the following personal data:
a) Information You Provide to Us
Name
Email address
Phone number
Delivery or billing address
Order details and preferences
Payment confirmation details (we do not store full card details)
b) Information Collected Automatically
IP address
Device type and browser information
Website usage data (such as pages visited and time spent)
Cookies and similar tracking technologies
c) Information from Third-Party Platforms
When you place an order through third-party delivery or ordering platforms, we may receive limited personal data necessary to process and fulfil your order.
3. How We Use Your Information
We use your personal data to:
Process and fulfil food orders
Communicate with you regarding your orders
Provide customer support
Improve our products, services, and website
Comply with legal and regulatory requirements
Prevent fraud and maintain security
We only process personal data where we have a lawful basis under UK GDPR.
4. Legal Basis for Processing
Our lawful bases for processing your personal data include:
Contractual necessity – to fulfil your order
Legal obligation – for accounting and tax purposes
Legitimate interests – to improve our services and operations
Consent – where you have explicitly provided it (for example, marketing communications)
5. Marketing Communications
We will only send marketing communications where you have chosen to opt in.
You can withdraw your consent at any time by:
Clicking the unsubscribe link in our emails
Contacting us directly using the details above
6. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
Payment service providers
Delivery partners
Website and online ordering system providers
Legal or regulatory authorities where required by law
All third parties are required to protect your personal data and use it only for specified purposes.
7. Data Retention
We retain personal data only for as long as necessary:
Order and transaction data: retained for legal and accounting obligations
Marketing data: retained until you withdraw consent
Website analytics data: anonymised where possible
8. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
9. Cookies
Our website may use cookies to:
Ensure website functionality
Analyse website traffic and performance
Improve user experience
You can manage or disable cookies through your browser settings.
10. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access, or disclosure.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Paradise Deli
18 Cricklade Rd
Gorse Hill
Swindon
SN2 8AA
Wiltshire
📧 info@paradisedeli.co.uk
📞 07391506495